You cannot be forced from a hand due to having an insufficient number of chips to call a bet; you are allowed to call for the amount you have. The remainder of the original bet is returned to the player who made it, or a side pot is created if one or more other players call the original bet.
In order to protect your chips in the event of a connection
problem, you are allotted a specified number of “free
disconnects” per day. Your free-disconnect tally is shown
in the upper-left corner of the table window. If you have at
least one free disconnect left and your connection is lost
during a hand, you will be considered all-in. This simply means
that your hand will be played out with the amount that you
have already placed in the pot for that hand. If your cards
go on to win the hand, you are eligible to win a portion of
the pot up to that amount (due to the fact that you did not
have to call all bets made during the hand, as the others in
the hand did). A “side pot” is created that is
eligible to be won by the remaining players (as is the main
pot). Keep in mind, however, that this only holds true if your
free-disconnect tally is greater than 0. If you show 0 free
disconnects remaining and time out for any reason, your hand
will be folded. Your number of free disconnects may change
from time to time based on server conditions. Unless otherwise
specified, players will begin each day with 3 free disconnects.
The game server is able to determine connectivity to the client
software running on your system. A player will only be put
all-in if disconnected from the server; if a player has not
lost his/her connection to the server and fails to act on a
hand, his/her hand will simply be folded.
Abuse of your free disconnects may cause you to be banned from
play. We take the integrity of our cardroom very seriously,
and reserve the right to ban any player at our management's
discretion. If a player is suspected of abusing the all-in
protection privillage, the account will immediately be suspended
pending the outcome of a complete investigation.
Should you find yourself with 0 free disconnects, you may request
a reset by clicking on the chip rack at your table and selecting
the option. Your request will be sent to our support staff
for review, and will be granted pending management approval.
Resets are not automatically granted; if you choose to play
with 0 free disconnects, you do so at your own risk.